Professional Services

As an agnostic provider, Advent eModal offers professional services in Terminal Operating System [TOS] implementation and integration activities.

Advent eModal has proven and repeatable methodologies for implementing TOS systems regardless of brand. We partner with customers to support integrations with external applications and hardware functions, such as:

✓ ​Security – Transportation Worker Identification Credential (TWIC) integration and secure perimeter processing

✓ ​PreGate – Appointment systems and pre-advice

✓ ​Gate Operating Systems (GOS) – Optical Character Recognition (OCR) portals, weigh-in motion scales, radiation portals, Maintenance and Repair (M&R), License Plate Readers (LPR) and Radio Frequency Identification (RFID)

✓ ​Systems and Operation Integrations – Integration with extensive Electronic Data Interchange (EDI), eXtensible Markup Language (XML), RESTful API processing, Crane OCR and Real-Time Locating System (RTLS)

✓ ​Hardware Setup and Maintenance – Support data center computing, handheld mobility and fiber, wireless mesh and 5G networks

✓ ​Data Collection – Assemblance, aggregation and analytics for operational data

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Proven, Repeatable Methodology

Our professional services span various functional areas and have developed a proven, repeatable methodology. From discovery to sustainment, we have each step covered.

SYSTEMS AND PROCESS LANES

Discovery

A defined and deliberate discovery process combining our experienced professionals with terminal subject matter experts (SME) that compare "as is" processes with "to be" processes for gap determination.
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Analysis

A combination of process and system analysis that prepares the team for application configuration design. Advent eModal prepares a series of Standard Operating Procedures (SOPs), factoring in all key terminal operational stakeholders.

Design

A documented suite of business rules that drive configurations. Customizations will be reconciled against processes to minimize coding. Advent eModal develops a design document that is the basis for system configuration.

Integration

Application design and business process configuration. Integration of 3rd party Enterprise Resource Planning (ERP), appointment and gate systems, RTLS, RFID, TWIC and smart sensor technologies.
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Testing

As the configuration progresses, Advent eModal completes incremental unit testing. Complex integration testing readies applications for production, including performance, database tuning and hardware sizing.

Go-Live

Advent eModal executes a fully developed and managed plan with the onsite launch organization of all system partners. Rollback plans remain on contingency standby pending a successful 72-hour Go-Live period.

Sustainment

Support process launch as systems and process tuning continues. The project team scales down while Advent eModal enables change management throughout software and hardware platforms.
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Pricing Model

Fixed fee discovery, assessment implementation planning and documentation for forward budgeting purposes.


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