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Case StudiesHelping Supply Chain Stakeholders Solve Their Biggest Challenges
Whether clean truck initiatives, traffic mitigation programs, port-wide drayage truck registries or custom development, Advent eModal has a long history of helping supply chain stakeholders solve their biggest challenges and remove friction from the intermodal interchange points. Click on the Case Studies below to learn more about some of our past projects.
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Port of Los Angeles and Long Beach
Clean Truck Program for the Ports of Los Angeles and Long Beach
Advent eModal software and services help to reduce SoX/NoX emissions by 70% in the LA/LB port complexes, improving emissions one truck at a time. Advent eModal has tagged and tracked over 20,000 trucks for a cleaner port. In 2009 a Clean Truck Program was implemented in the Ports of Los Angeles and Long Beach, California, as a central element of the Clean Air Action Plan (CAAP), which targeted major sources of air emissions in and around the ports, including ships, trains, trucks and cargo handling equipment. Advent eModal’s prior success with the PierPASS and OffPeak emissions reduction program led the Ports of Los Angeles and Long Beach to reengage with Advent eModal to help implement their Clean Truck Program initiative. In this project, Advent eModal resources outfitted over 20,000 trucks with WhereNet RFID tags to enable real-time movement tracking at the 12 local terminals. Advent eModal also helped assess and collect containerized freight fees that would ultimately help fund a new fleet of clean-burning harbor drayage trucks. Newer model-year trucks were exempt from the fee, encouraging owners to upgrade their vehicles to newer, cleaner models. The Ports established a common customer service center, staffed by port and Advent resources, to help deal with adoption and operational issues. Advent eModal developed Port Check, a tracking solution to pair live data feeds from RFID readers with terminal gate transaction information. Port Check globally monitors movements from all trucks and the subsequent levying of correct charges to each one based on the condition of the truck’s engine and emissions equipment. As each truck received a proper charge, Port Check processed the Clean Truck Fee and invoiced to the responsible party. After one year of deployment, in February 2009, the program reduced the rate of port truck emissions by an estimated 70%. By 2012 (full implementation), Advent eModal software helped reduce port truck emissions by more than 80% based on a total banning of the last highly polluting trucks from port terminals. Today, virtually all drayage trucks servicing the Port terminals are 2007 or newer models. West Coast Marine Terminal Operators Agreement (WCMTOA)
West Coast Terminal Operators Agreement (WCMTOA)
The eModal Drayage Truck Registry module provides a cloud-based solution to standardize and streamline the management and validation of over 23,000 truck movements daily in United States West Coast ports (USWCP). West Coast ports, including the Ports of Oakland, Los Angeles, Long Beach and Seattle/Tacoma, implemented Advent eModal® Drayage Truck Registry (DTR) as the preferred trucker database and truck validation engine for marine terminal operators. A Common Truck Registry for the US West Coast WCMTOA, a discussion agreement filed with the Federal Maritime Commission (FMC) in 2004, enables marine terminal operators on the US West Coast to collectively discuss common operational practices and standardize certain processes and programs. These common programs include the PierPASS and Clean Truck Program in Los Angeles and Long Beach, California, and the Comprehensive Truck Management Program (CTMP) in Oakland, California. Ten terminal operating companies manage over 25 container terminals across these port areas. The eModal DTR was selected as a common cloud-based software solution to enable motor carriers to manage their truck fleets, drivers and RFID tags (required for entry). The project entailed a custom integration between the eModal DTR and WhereNet RFID tag location systems to monitor the entry and exit of trucks and enforce compliance with the port-related programs. As trucks enter the gates of most West Coast terminals, in-lane WherePort readers read the truck-mounted RFID tags to grant or deny the trucks access to the terminal (based on port program compliance). eModal DTR stores all program compliance and validation, available in real-time through a TruckerCheck API called during gate operations. Through eModal, the WCMTOA now has one common, self-service drayage truck database, dramatically simplifying the administration of the motor carrier and drivers. Additionally, the marine terminal operators rely on the customer support provided by eModal to help the drayage community maintain this information and keep all truck-related data up to date. This tool is widely accepted within the trucking community and has been the basis for verification for nearly all major port initiatives on the US West Coast. PierPASS
Digitizing Landside Cargo Flow at the Port of Oakland
Streamlining landside operations by ensuring data consistency and building stakeholder trust:
Strategically positioned on the eastern side of San Francisco Bay, the busy Port of Oakland has operated since 1927. Over time, seaport operations have become busier, more complicated and in need of additional help. The daily stresses of managing incoming and outgoing port cargo traffic had become more frustrating because of how the Port’s four terminals disseminated critical information. Chief among these frustrations was the lack of a single place to view, analyze and track cargo data for all shippers, truckers, terminal operators and other stakeholders. Without this data visibility, beneficial cargo owners (BCOs) and truckers constantly second-guessed the whereabouts of their cargo, and extra work started to pile up quickly for those managing the terminals. That situation changed on May 24, 2018, when the Oakland Portal, a one-stop, online gateway to streamline and expedite information sharing, went live. Streamlined Access Designed and engineered by Advent Intermodal Solutions under the direction of the Port Efficiency Task Force (a combination of local port stakeholders), Advent eModal hosted a new digital platform, which Oakland’s four marine terminal operators were already using. This interface was a customized solution that tackled difficult challenges unique to the Port of Oakland. Now, shippers, terminal operators, cargo handlers and other stakeholders can access the information they need online in one location. The portal streamlines terminal operations and facilitates collaboration throughout the Port by providing greater cargo data visibility and transparency. “Before, people had to go to multiple websites and make phone calls to get this information,” said Advent eModal executive Allen Thomas. “With this community port portal template, both port authorities and their terminal operators can channel all the critical information kept in the eModal platform to guide users through a simple, customizable interface they control.” Finding Solutions One of the changes the Port of Oakland wanted was to simplify the search for information so that port customers could pick up and deliver cargo more efficiently. Now stakeholders can visit a single site to:
Advent eModal designed the cutting-edge online gateway to significantly streamline landside cargo operations and reduce truck turn times at marine terminals. Consolidating Information Ships, trucks and trains converge at the Port of Oakland’s four terminals, which separate companies operate. Incoming and outgoing cargo arrives and must be sent to the proper destination, whether aboard a vessel leaving for Singapore or on a truck bound for Las Vegas. Through the new Oakland Portal, a unified customer interface is available to all four marine terminals and will extend to any facility where cargo flows within the port complex. Cargo owners and their supply chain stakeholders can determine when to expect cargo availability. Trucking companies can schedule container pickup. Looking at Options For Advent eModal, creating a state-of-the-art digital collaboration platform for a world-class port was business as usual. Whether it involves finding a vessel in port by facility, checking a container status via a custom Watchlist or making an appointment to pick up cargo, the new terminal operations software makes each workday run more smoothly for Port of Oakland customers and stakeholders. The standard features are publicly available to all users, and more specialized and password-protected eModal functions about their cargo, such as the ability to make terminal pickup appointments and pay fees, require company and user registration and validation by Advent eModal resources. The portal is live, with funded new features for deployment planned through 2018. These include incorporating performance metrics and KPI dashboards for users and real-time turn-time calculations citing any congestion at all terminals. A Leading Role Improving the flow of information among its terminals is vital to the efficiency of a major port. In Oakland, the feeling is that shippers can manage international supply chains with greater ease and efficiency by using the new online gateway. While the Oakland Portal is thought to be the first digitized platform of its kind in seaport operations, other ports are expected to follow suit. “We hope that the Oakland Portal will meet the needs of our stakeholders to improve efficiency and the flow of information,” said Port of Oakland Maritime Director John Driscoll. “If we are successful, it could be something other ports replicate.” For more information, visit www.portofoakland.emodal.com Northwest Seaport Alliance
Port of Seattle Truck Registry
The eModal Drayage Truck Registry (DTR) supports the Clean Truck Program by streamlining truck management and validation in Seattle. To comply with goals stated in the Northwest Ports Clean Air Strategy in 2008, the Port of Seattle leveraged the eModal DTR to help manage and verify drayage trucks entering their port complex. eModal DTR is driving port emission program compliance by helping to ensure that only clean trucks access the Seattle port terminals. Drayage truck drivers are now required to operate trucks with a 1994 or newer engine. Since the solution went live in 2010, more than 5,900 trucks and 1,100 trucking companies and truck owners have registered in the Port of Seattle’s DTR. The DTR requires the truck’s VIN, license plate, make/model, and contact information for registration. If compliant, the driver or company is issued a “Green Gateway” sticker, identifying their vehicle as clean and ready to enter a port terminal. The Port of Seattle has since moved to an RFID tag truck identification program integrated into eModal on the entire US West Coast. Advent eModal professional services support RFID tag order fulfillment. The current DTR, combined with eModal, works in conjunction with services for RFID tag distribution and management. As a result, all trucking companies serving the Port of Seattle are now using the same DTR as other ports on the West Coast. DTR has brought efficiency to the drayage industry because they no longer need to maintain truck-related data in multiple registries and can manage their RFID tags and requests within eModal. Port of New York and New Jersey
A Common Collaboration Portal for New York and New Jersey
Streamlining landside operations by ensuring data consistency and building stakeholder trust: A common system of record for the Port Authority of New York and New Jersey was the first of its kind in the US, providing a unique platform driving efficiency and cargo velocity for all port stakeholders. In late 2013, the Port Authority convened the Port Performance Task Force (PPTF), comprised of executive-level port constituents. The goal of the Task Force was to identify challenges to port efficiency and provide a forum wherein everyone could discuss their common interests, identify challenges to port efficiency and service reliability and recommend potential solutions and Key Performance Indicators (KPIs), all aimed at maintaining the port’s position as a preeminent port in the United States. After extensive collaboration, the task force produced 23 recommendations, which the PPTF prioritized according to the impact on long-term efficiency, service reliability, and feasibility of implementation. These recommendations, based on input from the port community, indicated a need for increased efficiency, measurement, communication of data in a timely and meaningful manner and transparency. Advent eModal Aided in Addressing Two of the Primary Recommendations:
Port Community System Today, the Port of New York and New Jersey use an Advent eModal developed Port Truck Pass (PTP) system to issue and manage RFID tags for drayage trucks. Sustainable Terminal Services, INC (STS), a nonprofit corporation composed of the port's five major container terminal operators, also helped develop PTP. Users can readily modify and expand PTP to include additional services in a single website. The Port Truck Pass system provides more enhanced services to the port community including:
Truck Tracking Through Radio Frequency Identification (RFID) Reliable and accurate information about conditions throughout the supply chain enables informed decision-making, resulting in greater efficiency and productivity. Today, some terminals report information about terminal conditions or “burst fax" one to two times a day. These reports state qualitatively that the gates are, for example, “light and running free” or “heavy traffic expect delays.” Similarly, the truck drivers have reported conditions on their own through the Port Driver Facebook page with comments that are not helpful and often inaccurate. An RFID system was introduced in the port to identify all trucks seeking access to the secure area of the container terminals. Through a series of readers installed at each container terminal gate, small RFID tags mounted on nearly 16,000 trucks that service the port provide information that helps terminal operators to determine if the truck meets the requirements for entry. RFID technology is a cost-effective and reliable method to monitor activity seamlessly. The current RFID system can expand to quantitatively measure and report on various truck movement times, including turn times within the terminal, queue times at terminal entrance gates and traffic on the port roadways leading to the terminals. However, since the RFID system is privately owned and operated through STS, discussions are needed to explore the viability of expanding the existing system, the attendant related costs and who should bear such costs. The RFID system generates information that should be available to the trucker and/or beneficial cargo owners on a transactional basis and be made publicly available on an aggregated basis. At a minimum, RFID readers should be at both the outgates (or closest approximation) and the entrance to all terminal queues. The queue area would need to be defined and agreed to by multiple stakeholders, including terminal operators, truckers, and the Port Authority. Terminal Appointment System Advent has also completed the first New York and New Jersey marine terminal appointment system go-live for the Global Container Terminals (GCT) automated facility in Bayonne, New Jersey. Publicly released results confirmed by GCT in JOC.com have shown turn times reduced by over 45% after implementing the New York and New Jersey customized appointment system. Virginia Port Authority
Port of Virginia Community Portal
A common community platform to increase cargo velocity and customer service statewide. Leveraging eModal Port Manager, a customized, white-label version of the eModal Community Portal, the Port Authority of Virginia has provided its entire stakeholder community with a single-window collaboration platform providing container status, motor carrier truck registration, terminal reservations and an integrated mobile app. A Common Port Community Platform to Drive Trade The Port of Virginia and its associated stakeholder community have been eModal users since 2013. Norfolk International Terminal (NIT) initially implemented the eModal platform to support an appointment program issued across multiple cargo types. The operational purpose of this program was to help meter truck flow at their gate complex and to prevent bottlenecks at their yard equipment staging areas defined for the transfer of cargo to straddle carrier operations. At the time of the initial eModal implementation, The Port of Virginia was also experiencing lengthy wait times for the trucking community servicing their facilities and an overwhelming reluctance on their part to adopt the appointment system. The Virginia trucking community was extremely hesitant to embrace this approach, as they felt it would lead to more work on their part without improved turn times at the NIT facility. Because of this reluctance to participate, the port extended a thorough community outreach campaign to educate the trucking community and to ultimately promote their buy-in and adoption of the eModal appointment system. Advent eModal worked with Port of Virginia personnel and trucking community leaders to convey the value of the appointment system during trucker work group forums, webinars and overall outreach to help improve the NIT experience. The port experienced some initial success in the form of clout with a skeptical trucking community and improved terminal queue and turn times. However, they came to believe that for the Port of Virginia to grow as a legitimate East Coast option for larger ships and their BCO customers and to attract these constituents, the appointment system was only a small part of the overall solution to help improve their productivity. Fast forward to 2016, with the Port of Virginia on the heels of its Navis N4 TOS upgrade and amid a major infrastructure project, the port approached Advent eModal about the possibility of implementing a larger, more complex solution to complement the investment in their new gate complex. The Port of Virginia understood that its infrastructure investment also required an upgrade in its TOS, related technologies and overall operational approach to take advantage of the efficiencies in its new gate complex. The Port of Virginia re-engaged Advent eModal to work within a team of vendors that included RFID technology integrators, gate system providers and system integration partners to deliver a solution including a custom branded portal for the Port of Virginia stakeholder community. With a desire to ride the wave of familiarity and limited success the port had achieved with the eModal appointment system, Advent eModal proposed a solution for a custom-branded community portal powered by eModal. The Port of Virginia realized the value of this approach and implemented this solution for the stakeholder community under their proprietary Port of Virginia Pro-Pass brand. The Solution Consists of the Following eModal Functionalities:
The Port of Virginia project is relatively new and ongoing. However, the initial implementation and adoption at the Norfolk International Terminal (NIT) have exceeded expectations for the Port of Virginia. The eModal PreGate system, Drayage Truck Registry and Community Portal support this operation in the form of the Port of Virginia Pro-Pass brand. The port will expand this solution to support operations at the Virginia International Gateway (VIG) and future implementations at facilities in Portsmouth, Richmond and inland port locations. The partnership will also empower the Port of Virginia to stay aligned with the core eModal user base, as the “white labeled” implementation of eModal for the port keeps them aligned with the same code base, enhancements and release schedule provided to other ports and terminal users of the eModal portal. South Carolina States Ports Authority (SCPA)
South Carolina State Ports Authority (SCPA)
SCPA integrates a new Tideworks Terminal Operating System (TOS) with a full-service eModal-backed community portal. The SCPA has enjoyed considerable container volume growth over the past several years. Milestones included record 2019 volumes and expanded services at the inland ports in Dylan and Greer, South Carolina, as well as the new Hugh Leatherman Terminal (HLT) and Navy Base Intermodal Facility (NBIF) for rail transfers. To help further support this growth strategy, SCPA has recognized a need to modernize its current suite of software applications to provide efficiency, agility and a clear competitive advantage enabling it to quickly and accurately meet the demands of its BCO and trucking stakeholders. The decision to begin the migration from its YMS system in favor of the Tideworks Mainsail TOS reflected this strategy. However, it questions the long-term viability and supportability of its in-house Go!Port and Rapid Rail systems, given the considerable integration between the three environments. Advent eModal brings a solution to facilitate the implementation of its eModal community platform (for initial integration but eventually augment SCPA’s GO!Port solution), as well as the implementation of a customizable, white-label version of the eModal Dray Exchange platform (as a means of replacing the SCPA Rapid Rail solution). Defining the Need Migrating away from custom-built, in-house applications (GO!Port & Rapid Rail) towards broadly distributed platforms like eModal provides some greater efficiencies to SCPA and its stakeholder community. First to consider should be the long-term supportability of any in-house development effort versus the cost/benefit and product fit from solutions available in the marketplace. eModal’s broad adoption history provides SCPA and its stakeholders with an extensive, configurable feature set that represents a true commercial product and which includes an integrated mobile app, infinitely customizable appointment options, rich terminal information capabilities, as well as automated collection and distribution of vessel schedules and empty container return information. SCPA will continue to benefit from product innovations and enhancements available free of charge in future releases. eModal will also help SCPA launch and better manage multi-purpose port programs and scorecard initiatives (e.g., PierPass fee collection, clean truck initiatives, RFID tag management and metrics collections for congestion monitoring, etc.). eModal provides a single, common platform to extend cargo visibility across many terminals and ports in North America, thereby normalizing the interaction between large BCOs, 3PLs and motor carriers moving freight through more than one port area. Community users that operate in multiple ports have a familiar, common portal to service many different needs, such as cargo visibility and fee payment. The use of a common, statewide eModal Port Manager branded community portal user interface (vs. eModal.com) will ensure consistent port branding, process and user experience before and after the Tideworks TOS migration (while seamlessly leveraging existing GO!Port prearrival functions before Mainsail go-live). Most importantly, the eModal platform is deployed within an innovative cloud-based environment and requires no hardware or software for SCPA to buy or maintain yet still ensures 24/7 availability to over 160,000 users across North America. Lastly, the eModal platform will serve as a ‘digital’ foundation to connect and collaborate directly with stakeholders enabling them to digitally transform their businesses and eliminate the typically manually intensive processes tied to moving cargo (e.g., checking status, paying fees and making appointments). eModal Data Services automate functions via a direct (system-to-system) link with all stakeholders in the supply chain. Port Miami
Port Miami Drayage Truck Registry
Port Miami initiates truck registration and Radio Frequency Identification (RFID) tagging to help optimize terminal throughput and on-terminal truck identification. In 2020, the Port of Miami turned to Advent eModal to use the eModal Community Portal and Drayage Truck (DTR) to register trucks and associated RFID tags. Terminal Operators, such as APM Terminal’s South Florida Container Terminal, utilize the eModal truck identification feeds to automate gates and enable on-terminal coordination of truck movements. eModal DTR Provides the Following:
The same eModal Community Portal, operating on a Software-as-a-Service (Saas) platform that facilitates the Drayage Truck Registry program, also accepts data feeds to provide real-time cargo visibility across all participating terminals. Panama Portal
Panama Portal Logisitcs
A single, centralized information hub for Panama logistics. Timely information leads to better decision-making, and for those moving cargo through the five Panama Canal area container terminals, getting critical data on container availability, location and status on time was a big problem. The Portal for Panama initiative was born after extensive community outreach with key terminal operators, shippers, truckers and other stakeholders in the Panama Canal region. The portal serves as a call to action to join a collaborative, independent and transparent consortium to leverage a proven port community system that increases cargo visibility, velocity and volume through a single, centralized information hub. Advent eModal Allows a Single Portal for All Panama Canal Terminal Operators, Truckers, Shippers and Agents, Providing:
APM Terminals
APM Terminals Appointment System and Professional Services
Custom development and ongoing support of mission-critical enterprise systems. Since 2010, APM Terminals has relied on Advent eModal Professional Services to provide a custom-developed enterprise terminal appointment system and ongoing development and support of over 12 mission-critical terminal and back-office applications. Custom Enterprise Appointment System As a web-based transactional application, the primary users of the system are the trucking community (dispatchers), consignees and possibly US Customs. The appointment system encompasses all gate transaction types, with users reserving time periods for container pick up and drop off. The appointment system can set different time periods by day of the week and transaction type. It can set maximum limits on the number of appointments by transaction type, time period and by groups of yard blocks. The application includes the collection of pre-advice data when arranging the appointment. Appointment data is also visible in the TOS for yard planning and allocations. Professional Services – Development and Support – Back-Office Transport Applications Since 2010, APM Terminals has also relied on Advent Professional Services to develop, enhance and support over 12 back-office systems to support their operations. Advent eModal's Professional Service project and development teams provide consulting services, development and support for systems managing terminal operations, fee payments, accounting and other critical functions. Port Botany
Port Botany: Transport for New South Wales
A revolutionary platform to drive visibility and efficiency for New South Wales ports and the entire landside container supply chain. Advent eModal provided an integrated platform and mobile app for landside performance metrics and truck management analytics for Port Botany and Transport for New South Wales. Three Project Phases to Modernize Port and Landside Operations The New South Wales (NSW) government established the Port Botany Landside Improvement Strategy (PBLIS) initiative, led and coordinated by Sydney Ports Corporation (SPC), later changed to Transport for New South Wales (TfNSW). PBLIS aimed to improve the competitive access and service arrangements of container movements between stevedores and transport carriers at Port Botany, Sydney, Australia. The government determined that poor landside performance at the port created an inefficient supply chain burdening the NSW economy and industry. It was common for queues to extend around the entire port precinct (two to four-hour waiting times were common), and demurrage charges to beneficial cargo owners at USD 100 or more per hour were the norm. The objective of the PBLIS program was to maximize the amount of trade passing through Port Botany by making the landside supply chain more efficient, transparent, and consistent and by transitioning to 24/7 operations. PBLIS would establish the setting of and compliance with access and performance standards relating to access by road carriers to the Port Botany Container Terminals, the performance of road carriers at those terminals and the performance of stevedores in providing services to road carriers at those terminals. These performance standards would improve efficiency at Port Botany’s landside interface by encouraging the port supply chain’s stakeholders to be accountable to each other for their performance. To measure performance, SPC turned to Advent Intermodal Solutions to provide a performance management system for drayage companies and stevedores servicing the port complex. Advent eModal proposed using its Port Community System as a tool for performance metrics to help SPC measure the new strategy's success. This port’s fee-based program monitors truck turnaround time in the port complex. The monitoring process begins when a trucker first makes an appointment with the marine terminal they will be visiting for pickup or delivery of cargo. Once the truck enters the port complex, a series of radio frequency ID (RFID) readers—in conjunction with port-issued truck tags “start the clock” by monitoring the truck's movement throughout the port complex, including pre-gate queueing and on-terminal events. The stevedore pays a fee to the trucker if the truck is delayed beyond the defined threshold for their appointment at a terminal. If the trucking company does not stick to their defined appointment, they are subject to a fee payable to the terminal. This fee gives both the drayage and stevedoring communities ownership in the program and ultimately helps streamline the movement of cargo in and out of the port. PBLIS performance standards and industry financial penalties commenced on February 28, 2011. Stevedores and truck carriers now incur reciprocal industry financial penalties for poor performance against the PBLIS Operational Performance Management (OPM) standards. The OPM Standards for Truck Carriers Include the Following:
Measured Standards Include the Following:
The stevedores’ invoicing process issues financial penalties for which truck carriers are responsible. Stevedores send an invoice to truck carriers that have not met OPM standards (detailing penalties they owe) and are responsible for self-invoicing for financial penalties they owe to truck carriers. These invoicing processes are monitored and audited by SPC. RFID readers were established at strategic points within the port complex to determine the volume within specific travel segments. These allow for reporting near-real-time traffic data to provide alerts to stakeholders via multiple communication methods (email, website and port signage). TfNSW currently has 25 RFID readers installed within the port complex, collecting trucker data for traffic management and incident mitigation. Data is compiled around the clock using standard web service calls to create logical Truck Trips at each terminal. These provide statistical data to monitor queue times, queue volume and trucker turn times in near-real-time and to build historical metrics for performance monitoring. Lessons Learned
Rail Operations Advent eModal has also developed a rail operational management module for the PBLIS and OPM systems. Advent eModal introduced the module in 2010 and implemented upgrades using new technology and better UI /UX tools in 2017. The module provides for planned and actual train movements and placements within the Port Botany Yard. Stakeholders and external users have access to dashboards that show pertinent operational information. The application also supports a ‘Live’ Yard map that graphically shows the real-time location of the trains within the yard and stevedore sidings. Mobile Application Development In an additional chapter in the application development, TfNSW highlighted the need to provide some operational information currently being captured in a mobile application. Further access to information allowed the port community access to the following live and historical data – outside the confines of a ‘closed’ port system. The mobile application was developed as a cost-effective addition to the TfNSW applications offering and was developed and launched in 2017. The mobile application is available in Australia in Apple and Android versions and supports live and historical information. Live Data
Historical Data
Stevedoring Services of America Marine
SSA Marine Terminal Operating System (TOS)
Professional services consulting to evaluate and select a TOS for Stevedoring Services of America (SSA) bulk terminals. SSA Marine retained Advent eModal Professional Services to lead an exhaustive analysis of common and unique operating practices over its network of breakbulk terminals in North America to provide insight on whether to buy or build a next-generation TOS to run its facilities. Independent Analysis and Insight In 2017, SSA Marine embarked upon a project to update its strategic business direction. A key outcome of that endeavor was the need for a new TOS to revolutionize its breakbulk and general cargo terminal operations. SSA awarded Advent eModal a contract to work with executives and operations experts to outline a collective, five-terminal set of requirements for a new TOS solution and then provide a strategic buy/build recommendation considering the globally available market offerings. The Advent eModal team worked first to document the unique feature sets needed to support SSA's varied terminal operations. The analysis covered the operational, organizational and customer needs that eventually make up the optimum solution. The Buy/Build Analysis Included:
The effort concluded with a detailed report and analysis of available vendors, options, costs and timelines to allow SSA to determine a direction forward supporting their expanding business in this segment. Consolidated Chassis Management
Consolidated Chassis Management (CMM) Portal
The new common chassis.com platform aims to revolutionize the chassis fleet management and operations model. One Common Platform to Drive Efficiency Contracted in 2009, CCM selected Advent to create the Chassis.com platform and provide an industry-wide solution to streamline mandated DVIR (driver/vehicle inspection reporting) and chassis maintenance and repair (M&R) operations. CCM, as the sole representative for most major ocean carriers, is the primary chassis supplier in North America. This web-based solution, built on the backbone of Advent eModal's transportation portal platform, was implemented in response to the Federal Motor Carrier Safety Administration (FMCSA) regulations for chassis roadability and reporting requirements. Integrated with the Chassis.com solution, CCM additionally contracted Advent eModal to implement their Intermodal Equipment Provider (IEP) M&R solution to manage the systematic maintenance and repair of over 150,000 chassis in North America. These chassis are located in 6 regional pools under CCM’s management. The M&R module of chassis.com enables turnkey process automation connecting IEP's and lessors to the national network of depot operators and service providers. The Platform Provides All IEPs With:
Ocean Network Express
Ocean Network Express (ONE)
ONE Launches North American Fee Payment Portal To offer its customers the highest level of standardized service across North America, ONE turned to Advent eModal to develop an Import Demurrage Payment Portal (IPP). IPP unifies activities previously handled separately through various terminal systems and ONE’s systems. Launched in late 2019, ONE selected the eModal Community Portal for these activities. Key Features of IPP Include:
For more information, visit: https://emodal.info/one "K" Line
"K" Line Global Operating System
In 1999 “K” Line contracted Advent eModal to develop a global terminal operating system from scratch to replace a mashup of back office systems and drive the business forward. From Complexity to Simplicity Advent developed an n-tier application, with multiple middle-tier servers deployed worldwide, based on a single centralized Oracle database. While benefiting from the “thicker” Microsoft Visual Basic platform client, the system deploys automatically to the client via the middle-tier server. This approach, revolutionary at the time, allowed “K” Line to deploy the application globally without having to visit each desktop for an installation. This project, completed in just under 18 months, reduced risk and increased ROI for "K" Line compared to other development options. Advent eModal maintained the system for all “K” Line offices worldwide for three years before transitioning maintenance of the system to an internal IT group. The system is currently used in every country where “K” Line conducts business. Chassis Gate Control
Chassis Gate Control via Chassis.com
Real-time authorization and validation of motor carriers attempting to depart with intermodal chassis at terminal and depot gates. With the Chassis Gate Control System, Any chassis provider or Intermodal Equipment Provider (IEP) can securely validate and authorize a trucker to remove a terminal chassis in real time through a common centralized platform. Real-Time Chassis Usage and Validation Driving Gate Velocity As ocean lines exit the chassis supply game in North America, equipment providers are increasingly dependent on the chassis rental model, in which motor carriers pay per diem charges for chassis usage. This model requires a distributed gate control solution to validate whether a specific chassis or equipment provider permits a motor carrier to take a chassis out of a facility. Advent eModal developed a gate control solution supporting multiple implementation methods to tackle this challenge. With the new Advent eModal Chassis Gate Control system, marine terminal and depot operators can now sign up, download, and configure gate control chassis validation services by creating a free account on the Chassis.com website. Chassis providers provide the complementary reference and fleet data used during the live validation calls through the chassis.com platform. As the chassis paradigm in North America continues to evolve, the need for a gate control solution will become a necessity for providers. At facilities with gate control technology, equipment providers have seen a substantial decrease in unauthorized chassis usage. In turn, providers who have endorsed the technology have seen substantial financial savings and decreased damage to their assets by unauthorized or delinquent users. For more information, visit: www.Chassis.com |
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